Insider profil

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Christopher G.

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Great Western Railway

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Top Insider Advice

Experiencing new things will broaden your horizon and give you things to talk about. This is really useful for life experiences and for discussions at interviews when the time is right to move on. Seek out new opportunities to meet new people and take part in exciting and innovative new projects. Want to try something different from your day job and see if you like it first? Why not do some shadowing or grab the opportunity to go on secondment within the business you're working in? With a secondment this is ideal as it means your original position will be waiting for you if, and when, you decide to return. You never know, a secondment may lead to new doors opening that you never thought about previously!

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Career path

Customer Service Trainer, Great Western Railway

FirstGroup

From 03/2021 to 05/2025

Mobile Ticket Issuing System Trainer (Secondment)

FirstGroup

From 01/2020 to 05/2020

Resources Operations Controller, Avanti West Coast

FirstGroup

From 05/2020 to 03/2021

Company

What do you like about your job and the company?

As a trainer I really enjoy the diversity that this role brings. Day to day training is my bread and butter and I could be delivering this in our main L&D training centre in Swindon as well as across the different major locations on our network including London Paddington, Reading, Bristol Temple Meads, Newton Abbot, Gloucester and Newport. Taking part in projects is another of my passions. It is great to work so closely with other stakeholders within the business and liaising with talented and skilled individuals to enable high quality training to be developed and delivered across a wide range of subject areas. Effective networking allows this to flourish and I enjoy the prospect of meeting different people and broadening my understanding of just how the railway works and how everyone can play their individual part to help our services run smoothly.

Other Insiders

Sophia G

Top Insider Advice

First impressions count, and you may not always know they are happening. Particularly in our industry, you will likely rub shoulders with numerous influential people throughout your career. These moments can be opportunities to make a lasting impression, so take advantage of that. People want to work with people that are pleasant, professional and trustworthy, so make sure you showcase those behaviours regularly with your interactions. The rest of your qualities, skills and experiences, you can evidence and build on while you make more meaningful connections, but the first three are the basics that will catch peoples' eye and help make an impression. There are plenty of opportunities to learn, but they usually require a bit of effort. If it is something you want, remember that investing in yourself with time and effort is to serve you in the long run, so why not take the opportunity? Network, speak to that person. Learn that new skill. Develop on that weakness. Don't be disheartened if you fail that one time, ask for constructive feedback, reflect and learn from it and try again.

Paul S

Top Insider Advice

I would encourage anyone who wants to pursue a career as a Train Driver...Go for it. You will not regret it. From the very early shifts to the late ones; every drive brings its own challenges. This is something that still excites me when I get to drive. I have played an active part in answering recruitment questions in the past as well as delivering training to trainee drivers. So the application process will all be worth it once you sit in the driving seat. We’re determined to make a difference. We’ve worked with the LGBTQ+ community and our Inclusion Council to raise the bar. At Avanti West Coast, we’re committed to creating a team that works for all of us. We know it’s not enough to say it – we must live it too. Every single day. That’s why we’ve introduced Live Proud. In a world where anyone can be anything, we all want the opportunity to be ourselves. That’s why we’re encouraging colleagues, customers and communities to share their spark. And when it comes to Pride, we’re proud to stand out. If you have been thinking about applying, come and share your spark and join our amazing community.

Alice O

Top Insider Advice

The only way to learn how to do a job is to ask questions from those around you. No question is a silly question. Also putting yourself out there asking questions, getting your voice heard helps establish your presence within an organisation and can help you progress your career further

Discussions with Christopher G
What's your top tip for doing well at interview?
in Career Tips·Monday, September 18, 2023
3 responses
1464 views
What GCSEs do I need for a trainee/ train driver role?
in Career Tips·Friday, January 26, 2024
1 response
941 views
What do you think are the most important qualities for someone to excel?
in Career Tips·Friday, September 15, 2023
1 response
280 views
Have you found it easy to maintain a work-life balance?
in Career Tips·Tuesday, July 11, 2023
1 response
162 views