I've always been passionate about helping people, previously before working here I have been a Scout Leader and a teacher in a school. Having these experiences made me sure that I wanted to go into a career which would help people to progress and better themselves. When I went for the Training Officer position I had no prior experience in training but was able to show the passion I had for the job and showcase the talent I had to creating that comfortable, open, and learning environment. So I would say if you've got a passion for a certain area where you want to work then go for it and show your passion.

The only way to learn how to do a job is to ask questions from those around you. No question is a silly question. Also putting yourself out there asking questions, getting your voice heard helps establish your presence within an organisation and can help you progress your career further

I have been on the railway for nearly 7 years now and I can truly say it's never been boring. There is a true family atmosphere and everyone looks after each other. The Railway has changed a great deal in the last few years and is still changing now, it's modernising and evolving all the time. It's an exciting time for our particular company, in that we have just been awarded a 9 year contract, we are a new fresh brand, we have new trains arriving and our inherited fleet of trains are coming to the end of an exciting major refurbishment programme. Everyone is accepted and Equality and Diversity is a major factor of everyday work.