Hello, I've just sent an Enquiry about a customer service apprenticeship but I haven't yet provided a CV,Do you need it?

Hi Oliver,

We don't accept speculative CVs or applications so you would just need to apply for an apprenticeship role when you see one advertised. Unfortunately, GWR have already advertised their apprenticeship campaigns for 2025 so it's unlikely that there will be further opportunities before next year. However, I would suggest visiting our careers site and registering for job alerts, as this will ensure that you are notified should any further opportunities be advertised matching your set criteria.

Ah. Well that's unfortunate. It's unfortunately taken so long for me due to Personal related issues along side revision for exams I've had etc, So I'm really hoping that there is an opportunity that is made available for me if possible at all, especially due to my current experience I have which would help in the apprenticeship I wish to undertake. And I checked GWR And the offer for the Customer service/station staff apprenticeship is still up from when I looked at it this morning, so I've registered for it so I'm hoping that the offer is accepted for me to be able to take part in it if possible

Ah you are correct, I hadn't realised the registration links were still live on the GWR site. I've therefore reached out to the team at GWR to find out whether or not a further intake is planned for this year. I shall let you know once I have an answer for you.

Alrighty, thank you Alex! It all goes really appreciated. I hope to speak to you soon, thanks for the help

Morning Oliver,

I've heard back from GWR and they have advised that they will be advertising for Customer Service Apprentices again this year, but not until October. This will be in line with an intake of new apprentices starting in February 2026. Therefore a little while to wait, however you've done the right thing by registering your interest, as all those who have registered will be emailed nearer the time advising when the new adverts will be going live.

I wish you well and hopefully you will still be interested come October 🙂

Good morning Alex, thank you for this reply! I will bare that in Mind and pin our conversation, Unfortunately due to my own lateness due to my reasons, It looks like I will have to do a temporary course elsewhere from September until February by the looks of things due to my lateness, although, with that being said, I hope to become a customer service apprentice with GWR Come October/February, Thanks for yours and GWR's help as always, it all goes extremely appreciated,

Kindest and best regards 😁